5th floor, CT1, Building C14 Bac Ha, To Huu street, Dai Mo ward, Hanoi, Vietnam
5th floor, CT1, Building C14 Bac Ha, To Huu street, Dai Mo ward, Hanoi, Vietnam
Duration: 1 year
Objective: Enhance customer experience through personalized interactions and efficient support.
Solutions:
- Implemented AI-driven chatbots for real-time 24/7 customer support.
- Personalized recommendations using AI powered data analytics.
Outcomes:
- Reduced response time by 50%.
- Increased customer satisfaction by 30% and retention by 25%.
Techstacks: Chatbot, Adaptive Learning, GAN
