5th floor, CT1, Building C14 Bac Ha, To Huu street, Dai Mo ward, Hanoi, Vietnam
5th floor, CT1, Building C14 Bac Ha, To Huu street, Dai Mo ward, Hanoi, Vietnam
Duration: 1 year
Objective: The chatbot aims to automate sales interactions in the EdTech sector by guiding potential learners, recommending suitable courses, and boosting enrollment conversion rates across platforms like Zalo, WhatsApp, Facebook Messenger, and websites.
Solutions:
It provides personalized course recommendations based on user goals and preferences, sends nurturing messages tailored to user behavior and purchase stage, and delivers instant, 24/7 automated responses to common inquiries.
Outcomes:
Users receive timely, relevant advice that builds trust and encourages enrollment. The chatbot increases lead conversion, reduces manual workload for sales teams, and supports scalable, consistent engagement..
Techstacks: NLP, LLM, VLM
